Terms of Service
Last updated: 18 May 2026 · Effective immediately
Note: These terms govern your use of the Maple & Chen website and the general relationship between us. Specific consulting engagements are governed by a separate signed client agreement, which takes precedence where it conflicts with these terms. Last reviewed by counsel: May 2026.
Plain language
Written to be read, not buried
Fair terms
No unfair liability shifts or gotchas
Client-first
Engagements governed by signed agreements
Change notices
Material updates are communicated clearly
General Terms
1. Acceptance of Terms
By accessing the Maple & Chen website or engaging our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use the website. These terms apply to all visitors, clients, and other parties who access the site or engage Maple & Chen Consulting in any professional capacity.
2. Services
Maple & Chen Consulting provides strategy, technology, and management consulting services to businesses across various industries. The specific scope, deliverables, fees, and timeline of any engagement are governed by a separate Statement of Work or client agreement executed between the parties. Nothing on this site constitutes a binding offer of services — an engagement is only established when both parties have executed a written agreement.
3. Intellectual Property
All content on the site — including text, graphics, logos, and design — is the property of Maple & Chen Consulting and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from site content without our prior written consent. Work product delivered to clients is governed by the intellectual property provisions in the relevant client agreement.
4. Confidentiality
Any confidential information exchanged between Maple & Chen and a client in the course of an engagement is subject to the confidentiality provisions in the applicable client agreement. In the absence of a written agreement, each party agrees to treat as confidential any information clearly designated as such and not to disclose it to third parties without the other party's consent.
5. Disclaimers
The site and its content are provided on an "as is" basis without warranties of any kind, express or implied. Consulting advice and recommendations are provided in good faith based on the information available at the time of engagement. Maple & Chen does not guarantee any particular business outcome. Implementation of recommendations remains the responsibility of the client.
6. Limitation of Liability
To the maximum extent permitted by applicable law, Maple & Chen Consulting and its personnel shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the site or our services. Our aggregate liability for any claim arising out of a consulting engagement shall not exceed the fees paid by the client in the three months preceding the event giving rise to the claim, unless otherwise agreed in writing.
7. Third-Party Links
The site may contain links to third-party websites or reference third-party tools and platforms. These links are provided for convenience only. We do not endorse or assume responsibility for the content, products, or practices of any third-party sites.
8. Governing Law
These terms are governed by and construed in accordance with the laws of the jurisdiction in which Maple & Chen Consulting is registered, without regard to its conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
9. Changes to These Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the site after any modification constitutes your acceptance of the revised terms.
10. Contact
Questions regarding these terms should be directed to: legal@mapleandchen.com. For general enquiries, visit our contact page.