Our solutions

Stop switching between vendors. Keep everything in sync.

Every solution Maple & Chen delivers is designed to work with the others. Six technology disciplines. One team. One relationship.

24 solutions
Development

Custom Web Platform

Full-stack web applications built for your specific workflows — not adapted from a generic template.

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Development

API Architecture & Integration

Design and build the data pipelines that connect your systems, teams, and third-party tools reliably.

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Development

Internal Tools & Workflow Automation

Replace manual, spreadsheet-driven processes with purpose-built internal software your team actually uses.

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Development

Legacy Modernisation

Migrate ageing systems to modern infrastructure without disrupting the operations that depend on them.

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Product

Product Strategy & Roadmapping

Define what to build, in what order, and why — grounded in user research, competitive context, and commercial reality.

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Product

MVP Design & Build

Go from validated concept to a working product your first users can rely on — fast, without cutting corners on foundations.

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Product

Feature Development & Iteration

Ship features that move your core metrics — scoped tightly, built cleanly, measured after launch.

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Product

Product-Led Growth Instrumentation

Embed analytics, activation flows, and retention hooks that turn your product into a self-sustaining growth engine.

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AI

LLM Integration & Deployment

Embed large language model capabilities directly into your products or internal tools — scoped to your use case.

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AI

Document Processing & Extraction

Automate the reading, classification, and extraction of structured data from unstructured documents at scale.

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AI

RAG Pipeline Development

Retrieval-augmented generation systems that answer questions accurately from your internal knowledge base.

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AI

AI-Assisted Customer Triage

Intelligent routing and initial response systems that reduce first-contact resolution time and support load.

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CRM

CRM Implementation

HubSpot, Salesforce, and Pipedrive setup configured to match how your sales team actually operates.

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CRM

Data Migration & Deduplication

Move contact, deal, and activity data from legacy systems cleanly — no duplicate records, no lost history.

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CRM

Custom Reporting & Dashboards

Surface the metrics your leadership team actually needs — built into your CRM or as a standalone BI layer.

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CRM

Workflow & Automation Configuration

Automate follow-ups, task creation, deal stage progression, and cross-system notifications inside your CRM.

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IT

24/7 Helpdesk & Incident Response

Always-on support with defined SLAs — your team logs a ticket and someone responds, regardless of the hour.

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IT

Endpoint Management

Device provisioning, MDM configuration, and fleet management so your hardware estate stays secure and current.

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IT

Network & Connectivity

Diagnose, fix, and improve LAN/WAN infrastructure — including remote access, VPN, and site-to-site connectivity.

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IT

IT Onboarding & Offboarding

Structured workflows to provision new starters and deprovision leavers securely — every time, without gaps.

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Strategy

Technology Strategy & Audit

Assess your current technology estate, identify gaps and redundancies, and produce a clear prioritised roadmap.

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Strategy

Digital Transformation Planning

Structure a credible path from legacy operations to modern, scalable systems — with milestones that make sense commercially.

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Strategy

Build vs. Buy Analysis

Get an objective recommendation on whether to build, buy, or integrate — including total cost of ownership over three years.

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Strategy

Fractional CTO Engagement

Senior technology leadership on a part-time basis — for organisations that need strategic direction without a full-time hire.

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FAQ

Frequently asked questions

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Every great partnership begins with a conversation. Tell us what you're building — we'll show you how to get there.

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